1. About this Privacy Policy
This Privacy Policy explains how personal information is handled when you visit this website, make a charter enquiry or otherwise communicate in connection with the services described here. It is written for visitors and prospective customers in the United Kingdom and should be read together with any booking-specific information provided later in the enquiry process. The policy is intended to give clear information about what may be collected, why it is needed and the choices available to you.
The operator details used for this website are: Name Whitstable Yacht Club; Address Sea Wall Whitstable Kent CT5 1BX; VAT registration number GB 201640519; Registration date 12 May 2016; tel: +44 124 1836561; e-mail: [email protected].
2. Information you provide
When you send a charter enquiry, you may provide your name, email address, preferred date, expected number of guests, charter preference and any information you choose to include in the message field. If you continue the enquiry outside the website, further information may be requested where it is reasonably necessary to answer your questions, prepare the booking details or administer a confirmed service. Please avoid including information that is not relevant to the enquiry.
Information may also arise from ordinary correspondence, such as the content of an email or a record of a query. The website does not ask you to create a public profile and does not require you to submit information simply to browse the main service pages.
3. Why information is used
Personal information may be used to respond to an enquiry, understand the requested charter format, assess practical availability, prepare or discuss service details, administer a booking if one is later agreed, keep appropriate business records and comply with obligations that apply to the operator. The purpose should remain connected to the reason the information was collected, unless a different use is permitted by law and is compatible with the original purpose.
Where UK data protection law requires a lawful basis, processing may rely on taking steps at your request before entering into a contract, performance of a contract, compliance with a legal obligation, legitimate interests that are not overridden by your rights, or consent where consent is the appropriate basis. The basis depends on the particular activity rather than a single basis applying to every use.
4. Website and technical information
Standard technical information may be processed when a website is accessed, such as browser information, device information, basic request logs, security events and similar data needed to deliver and protect the service. Optional analytics or advertising-related technologies, if enabled, are subject to the choices described in the Cookie Policy and the consent mechanism shown on the website. Non-essential storage or access technologies should not be activated solely because a visitor continues browsing.
Further details about categories of storage and access technologies, the distinction between essential and optional uses, and how choices can be managed are set out in the Cookie Policy.
5. Sharing and service providers
Personal information is not made public through the enquiry form. Information may be shared where reasonably necessary with service providers who support website operation, communications, professional services or the administration of a requested charter, and with public authorities where disclosure is required by law. Any recipient should receive only the information needed for the relevant purpose.
If a provider processes personal information on behalf of the operator, appropriate contractual and confidentiality arrangements should be used where required. If a transfer of personal information outside the United Kingdom occurs, the safeguards required by applicable data protection law should be considered for that transfer.
6. Retention
Personal information is kept only for as long as it is reasonably needed for the purpose for which it was collected, including responding to enquiries, administering any resulting booking, maintaining appropriate records, resolving questions or disputes and meeting legal or accounting obligations. The appropriate period can differ depending on whether an enquiry remains preliminary, develops into a booking or gives rise to a legal record-keeping requirement.
When information is no longer required, it should be deleted, anonymised or otherwise handled in a way that is consistent with applicable law and the purpose for which it was retained.
7. Your rights
Depending on the circumstances, UK data protection law may give you rights to ask for access to personal information, correction of inaccurate information, erasure, restriction of processing, objection to certain processing, and data portability. Where processing relies on consent, you can withdraw that consent for the future. These rights are subject to legal conditions and exemptions, so a request may require enough information to identify the relevant records and verify the requester.
You may also have the right to complain to the UK supervisory authority if you believe personal information has been handled in a way that does not comply with applicable data protection law. Raising a concern directly first can also provide an opportunity to clarify the issue.
8. Security and accuracy
Reasonable organisational and technical measures should be used to protect personal information against unauthorised access, accidental loss, misuse or inappropriate disclosure. No website or communication method can be described as completely risk-free, so visitors should use care when deciding what information to include in a free-text enquiry.
You can help keep records accurate by providing current contact details and correcting information that changes during an active enquiry or booking process.
9. Changes and contact
This policy may be updated when website practices, service processes or applicable legal requirements change. The version published on this page is the version that applies to website use at the time you read it. Material changes should be reflected clearly in the published text.
Questions about this Privacy Policy or a request concerning personal information can be directed using the details provided here: tel: +44 124 1836561; e-mail: [email protected]. The operator details are Name Whitstable Yacht Club, Address Sea Wall Whitstable Kent CT5 1BX.